Your privacy matters to us. This page explains exactly what personal data king ph app collects from Filipino players, how it is used, and the rights you have over your own information. Please read it carefully before creating an account.
When you register an account on king ph app, we collect personal information including your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. During normal use of the platform, we also collect transactional data such as deposit and withdrawal records, bet history, and game activity logs. Technical data is gathered automatically, including your device type, operating system, IP address, browser type, and session timestamps, to help us maintain platform security and improve performance. If youcontact our support team, we may also retain records of that correspondence to help resolve any follow-up queries efficiently. We do not collect sensitive personal information beyond what is strictly necessary for account verification, regulatory compliance, and the safe operation of the platform. All data collection practices are aligned with the requirements of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
The personal data we collect is used primarily to create and manage your account, process deposits and withdrawals in Philippine pesos, verify your identity in line with anti-money laundering regulations, and deliver the gaming services you have requested. We also use your data to send you important account notifications, such as transaction confirmations, security alerts, and updates to our terms or policies — these communications are essential and cannot be opted out of while your account remains active. With your separate consent, we may send promotional messages about new games, bonuses, or platform features; you can withdraw this consent at any time by contacting [email protected]. Aggregated and anonymised usage data may be analysed internally to improve platform performance, fix bugs, and develop new features that better serve Filipino players. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Your data is never sold, rented, or traded to third-party advertisers or data brokers under any circumstances.
king ph app shares your personal data only with trusted service providers who are contractually bound to handle it securely and solely for the purposes we specify — these include payment processors that facilitate GCash, Maya, and other local payment channels, identity verification partners, and cloud infrastructure providers. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines when required to do so by applicable law, a valid legal order, or to protect the rights and safety of the platform and its users. In the event of a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change in advance. All third-party partners we work with are required to maintain data protection standards consistent with Philippine law and our own internal policies. We do not share your data with any entity located outside the Philippines unless adequate data protection safeguards are in place and the transfer is permitted under applicable regulations. Any sharing arrangement is documented and subject to periodic review to ensure ongoing compliance.
Our platform uses cookies and similar technologies to keep you logged in between sessions, remember your preferences, and protect your account from unauthorised access by detecting unusual login patterns. Essential cookies are required for the platform to function correctly and cannot be disabled; without them, features such as secure login and session management would not work. We also use analytics cookies to understand how players navigate the platform so we can identify areas for improvement — this data is processed in aggregated form and does not identify you personally. You can manage non-essential cookie preferences through your browser settings at any time, though disabling certain cookies may affect your experience on the platform. We do not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external ad networks. For a full list of the cookies we use and their purposes, please contact [email protected].
We retain your personal data for as long as your account remains active and for a period of at least five years after account closure, in line with the record-keeping obligations imposed by Philippine anti-money laundering and gaming regulations. Transaction records and identity verification documents are kept for the full retention period required by law, even if you request account deletion before that period expires. Data that is no longer required for any legal, regulatory, or operational purpose is securely deleted or anonymised so that it can no longer be linked back to you. If you have opted in to marketing communications, your contact preferences are retained until you withdraw consent, at which point they are removed from our active marketing lists within 30 days. Backup copies of data may persist in secure, encrypted archives for a short additional period before being permanently purged as part of our routine data lifecycle management. You may request confirmation of the specific retention period applicable to your data by writing to [email protected].
Under the Philippine Data Privacy Act of 2012, you have the right to be informed about how your personal data is collected and used, the right to access a copy of the data we hold about you, and the right to correct any inaccurate or incomplete information. You also have the right to object to the processing of your data for direct marketing purposes, and the right to request erasure of data that is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations. If you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please send a written request to [email protected] with your full name, registered email address, and a description of your request; we will respond within 15 business days. We may ask you to verify your identity before processing a data access or deletion request to protect your account from unauthorised third-party requests. All requests are handled with care and in strict accordance with applicable Philippine data protection law.
All personal data and financial records are stored using industry-standard encryption to prevent unauthorised access.
Your personal information is never sold, rented, or shared with advertisers or data brokers — ever.
Data practices follow the Data Privacy Act of 2012 (RA 10173) and National Privacy Commission guidelines.
Access, correct, or request deletion of your data at any time by contacting our support team directly.
Withdraw consent for marketing communications at any time — no complicated processes, just email us.
Data requests are acknowledged and resolved within 15 business days. Reach us at [email protected].
If you have any concerns about how king ph app handles your personal information, our support team is ready to help. You can also visit our FAQ for quick answers to common privacy questions.